CONDITIONS
LEGAL DISCLAIMER
The Contract entered into is between Liz and Dave Kelly and the person making the actual booking (who must be over 18 years old) and all the other
members of your party as notified by you. This contract is for short term holiday let only. The contract is only effective once the completed signed booking
form is received with the required payment and written confirmation of acceptance has been sent by Liz & David Kelly. You are required to check the
confirmation carefully upon receipt.
PAYMENT
A deposit of 50% of the cost of the holiday booking is required and is to be paid with the booking form. The balance is due 4 weeks before the start of your holiday. For bookings made less than 4 weeks before arrival, full payment is required on booking. This must be
at least two working days before booking commences. We accept payment by Direct Bank Payment, and debit card. Liz & Dave Kelly reserves the right to
cancel a holiday booking where full payment has not been received in accordance with these terms.
CANCELLATION
We understand that things happen, which may mean the holiday has to be cancelled. We always recommend that you have appropriate cancellation and
travel insurance for your holiday. If you are forced to cancel the holiday booking due to unforeseen circumstances you must inform us of any cancellation
immediately. Liz & Dave Kelly shall not be liable for you cancelling your holiday due to adverse weather conditions, strikes, transport problems, or illness or
death. If you do need to cancel in the first instance we will always try to fit you in with an alternative date, but if you do need to cancel our terms are as
follows:-
Cooling off period of 48hrs from booking 100% returned provided holiday has not started
Up to 7 days before check in - 50% of full holiday cost refunded
7 days or less prior to check in - no refund.
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COVID 19
Should your holiday be cancelled due to a coronovirus government implemented lock-down we shall provide a full refund
Covid 19
Due to the current Covid 19 situation we are implementing deep clean and disinfect policies at our properties
check in time - 4pm
check out time - 10am
In the event of your holiday being cancelled due to lock-down or covid related isolation we will issue a full refund for your booking (subject to proof of a confirmed positive covid test)
Should any guest present with covid 19 symptoms while staying at Combe n Sea, the property
will be quarantined for 72 hours prior to deep clean.
should this occur we will notify any guest due to stay, and either a full refund, or a
reschedule of their stay will be given
​
LIABILITY
Liz & Dave Kelly shall not be liable for death or any personal injury. No liability is accepted for any other damage, injury, loss, expense accidental or
otherwise or inconvenience to you or any member of your party and/or your or their belongings, damage by or to any third party or for damage to any motor
vehicle or its contents which may be suffered, incurred, arise out of or in any way connected with the let. No guarantee is given for the uninterrupted supply
of utilities or Wifi provided by third parties during the let. In the unlikely event that the owners have to cancel the let, and an alternative stay cannot be
arranged they will reimburse the amount paid for the holiday plus a discretionary amount towards transport if applicable. The terms of the Contracts (Rights
of the Third Party) Act 1999 shall not apply to this contract.
GUEST NUMBERS
Under no circumstances may more than the maximum number of persons, as stated by Liz & Dave Kelly occupy the Holiday Let. Names and addresses of
all people staying at the Holiday Cottage need to be given at the time of booking. Admittance may be refused if this condition is not observed. The Owners
also reserve the right to refuse or revoke bookings from parties which may in its opinion prove unsuitable as a result of their behaviour or otherwise for/in/at
the Holiday Cottage. All payments/charges will be refundable in full on a daily basis, less, if applicable, the full cost of all repairs or replacements of any item
in or to the Holiday Let.
BOOKING ALTERATION
Liz & Dave Kelly reserves the right, in the interests of safety or any other reason beyond their control to cancel or alter arrangements made for you. In this
unlikely event we guarantee to return to you any payment/charges made in full including the deposit. If we have a request from you to change the dates of
the booking after confirmation has been issued, subject to the change being requested more than 6 weeks prior to the commencement of the holiday and
have availability for those new dates there will be no charge for the change in booking.
CARE OF THE PROPERTY
You and the members of your party are responsible for taking care of the property during your stay. All equipment and contents must be left clean and tidy
on departure (except linen/towels to be laundered). Any damages or breakages in the property are the joint responsibility of you and the member/s of your
party that have caused the damage or breakage. The cost is payable upon demand and, subject to any incurred losses, not limited to loss of rental, interest,
and other consequential charges as may be incurred by Liz & David Kelly. Minor breakages are not usually charged for being reasonable wear and tear but
the hirer must report any damage before departure. Combe N Sea operates a STRICT non-smoking policy throughout. In the event of any member of
the party breaching the smoking policy Liz & Dave Kelly will make a charge for additional cleaning and damage caused as a result. A £50 charge will be
levied if keys are taken from the property on departure this is for replacements and inconvenience.
RIGHT OF ENTRY
The Owners of Combe N Sea reserves the right to enter the property at any reasonable time for the purpose of emergency repairs should they become
necessary. They will obviously respect your right to privacy and confidentiality and accommodate any reasonable request as to timing or arrangements in
this. The property must be securely locked when you and the members of your party are out and care taken not to expose the property to any fire risk or
other risk such as flooding. You and each one of the members of your party are responsible for acting in a responsible manner during the holiday period.
The Owners reserve the right to retake possession of Combe N Sea at any time for any reasonable reason and in particular where serious misconduct has
arisen in or around the property.
LOST PROPERTY
Any property left by guests after their departure in the cottage will be held for 3 months then disposed of by giving to a local charity shop.
DESCRIPTIONS
The Owners of the property oversee the management of Combe N Sea and make every effort to describe it fairly but also anticipate possible changes. All
information in our brochures and on the web site is given in good faith and is correct at the time of publication but the Owners cannot be responsible for
changes beyond their control or which may become known after publication without reasonable opportunity for updating the website.
COMPLAINTS PROCEDURE
You must inform the Owners immediately if a problem arises and every effort will be made to rectify it as soon as possible so that you enjoy the rest of your
holiday. In the event of breakdown of domestic appliances, plumbing, wiring, or any unforeseen occurrence or circumstance the Owners will not be required
to pay any compensation, expenses of any kind.
PET POLICY
Pets are allowed, and you must declare how many at the time of booking and note this in the booking form. The pet(s) must not be allowed in the
bedrooms, nor be left unaccompanied in, or around, the property. Guide dogs are always accepted.
DATA PROTECTION
You hereby consent to the processing and storing of personal details as recorded on this form as defined in the Data Protection Act.
Last updated 20/10/2021 v3.